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How do I reconcile the cash at shift handover and at the end of the day?

Reconcile by person for accountability and by terminal for equipment. Each cashier closes their shift against their own takings; the daily close totals the shop across terminals and payment methods.

These are two different questions and mixing them is why so many shops cannot find a shortfall. Reconciling by cashier tells you who was short. Reconciling by terminal tells you which counter or which piece of hardware is misbehaving - a printer that silently failed mid-receipt, a drawer that was left open. You want both views, and MISAll reports both.

For the daily close, split by payment method rather than looking only at the total. Cash, card and mobile money each settle differently and land in different places; a total that balances can still hide a card batch that never went through.

Set a habit of doing the close every day, even on a quiet one. A discrepancy found the same evening is usually explainable by someone who was there; the same discrepancy found at month end is just a hole in the accounts.

This sits in the POS. Licensing is covered on pricing, and the rest of the questions are in Answers.

Answered by the MISAll technical team · last reviewed 2026-08-13

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