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What happens to the till when the internet goes down?

MISAll switches to offline mode automatically and keeps taking sales; the transactions sync once the connection returns. You do not have to notice the outage or press anything.

In a lot of the markets our customers trade in, an outage is a weekly event rather than an incident. A POS that stops selling when the link drops is not a POS you can run a shop on, so offline operation is a base requirement here rather than a premium feature.

What continues offline: ringing up sales, printing receipts, taking payment. What waits for the connection: anything that by definition needs the server, such as cross-store stock visibility or a real-time fiscal submission where the tax authority requires one.

Worth planning for separately: a power cut is not the same as a network cut. If the area loses power regularly, the money question is a UPS on the till and the router, not software — the software will survive either way, but a computer that loses power mid-transaction is a different kind of risk.

This sits in the POS. Licensing is covered on pricing, and the rest of the questions are in Answers.

Answered by the MISAll technical team · last reviewed 2026-08-13

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