A top-up is not revenue. It is money you owe the customer in goods, and it only becomes a sale when they actually spend it. MISAll handles stored-value cards this way, which keeps your sales figures honest.
Treating top-ups as income is the classic mistake, and it flatters a month badly: you book the cash now, then book the goods going out later with no matching revenue, and two months in a row look wrong. Recording the top-up as a liability and recognising the sale on redemption is the only version that reconciles.
Alongside stored value, membership cards support discounts and points. The practical warning: pick one mechanism and apply it consistently. Stacking a member discount, a points redemption and a manual round-down on the same transaction produces margins nobody can explain a month later.
Before launching a top-up scheme, decide what happens to balances that are never spent, and whether cards are refundable for cash. Those two questions are commercial and sometimes legal in your country, and the software will follow whichever rule you set.
This sits in the POS. Licensing is covered on pricing, and the rest of the questions are in Answers.
Answered by the MISAll technical team · last reviewed 2026-08-13
Yes. In MISAll the interface language is a property of the user account, not of the installation, so the back-office machine can run in Chinese while the front counter runs in English, Spanish, Arabic, Khmer or Indonesian at the same time.
Because the printer is being asked to render characters that are not in its built-in font table. The fix is to stop sending text and send the receipt as a rendered image instead — MISAll can print in graphic mode, which is why non-Latin scripts come out readable.
MISAll switches to offline mode automatically and keeps taking sales; the transactions sync once the connection returns. You do not have to notice the outage or press anything.
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