Define the conversion once on the product, and MISAll keeps both views consistent: purchasing counts cartons, the till counts singles, and stock on hand is correct in either unit without manual arithmetic.
This is the default situation for anyone buying from a wholesaler and selling retail, and doing it with two separate product records — one "case" and one "single" — is how stock figures quietly drift apart over a few months.
With a conversion defined, a case broken open on the shop floor does not need a manual adjustment. Cost per piece follows from cost per case, which also keeps margin reporting honest at the level you actually sell.
Where it gets awkward is a product whose case size changes between suppliers or shipments. That is a real situation and worth raising with us with your specific case rather than assuming either that it is impossible or that it is automatic.
This sits in inventory management. Licensing is covered on pricing, and the rest of the questions are in Answers.
Answered by the MISAll technical team · last reviewed 2026-08-13
Yes. In MISAll the interface language is a property of the user account, not of the installation, so the back-office machine can run in Chinese while the front counter runs in English, Spanish, Arabic, Khmer or Indonesian at the same time.
Because the printer is being asked to render characters that are not in its built-in font table. The fix is to stop sending text and send the receipt as a rendered image instead — MISAll can print in graphic mode, which is why non-Latin scripts come out readable.
MISAll switches to offline mode automatically and keeps taking sales; the transactions sync once the connection returns. You do not have to notice the outage or press anything.
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