No, provided backups were running. Contact us with the situation before you buy or reinstall anything — the recovery route depends on how your system was set up, and the wrong first move can make it harder.
The most common preventable loss is not the hardware failure itself, but someone reinstalling or reformatting in a hurry before anyone looked at the disk. If the machine is dead, stop and ask first.
Two habits worth having before you need them: know where your backup goes and confirm you can actually open one. A backup nobody has ever restored is a hope, not a backup. Check this on a quiet day, not on the day the machine dies.
Since you will likely buy a replacement computer locally, this is also the moment the earlier advice pays off — separate components rather than an all-in-one, because you only have to replace the part that failed.
This sits in the POS. Licensing is covered on pricing, and the rest of the questions are in Answers.
Answered by the MISAll technical team · last reviewed 2026-08-13
Yes. In MISAll the interface language is a property of the user account, not of the installation, so the back-office machine can run in Chinese while the front counter runs in English, Spanish, Arabic, Khmer or Indonesian at the same time.
Because the printer is being asked to render characters that are not in its built-in font table. The fix is to stop sending text and send the receipt as a rendered image instead — MISAll can print in graphic mode, which is why non-Latin scripts come out readable.
MISAll switches to offline mode automatically and keeps taking sales; the transactions sync once the connection returns. You do not have to notice the outage or press anything.
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