Print your own. MISAll generates barcodes and prints shelf and product labels from the same catalogue the till scans, so an unbranded or repacked item gets a code that works exactly like a manufacturer one.
This is the normal situation for loose goods, repacked bulk, imported items with unreadable codes, and anything you assemble yourself. The alternative — cashiers typing codes or searching by name — is slower and is where wrong-item errors come from.
Because labels print from the same catalogue the scanner reads, a code and its label cannot drift apart. That matters more than it sounds: the classic mess is a shelf label printed from a spreadsheet while the till reads a different price.
One practical check when a scanner seems dead: does it beep when it reads? If it beeps, the scanner is fine and the problem is the code or the product record; if it does not, the problem is the scanner or the cable. That two-second test saves a lot of remote debugging.
This sits in the POS. Licensing is covered on pricing, and the rest of the questions are in Answers.
Answered by the MISAll technical team · last reviewed 2026-08-13
Yes. In MISAll the interface language is a property of the user account, not of the installation, so the back-office machine can run in Chinese while the front counter runs in English, Spanish, Arabic, Khmer or Indonesian at the same time.
Because the printer is being asked to render characters that are not in its built-in font table. The fix is to stop sending text and send the receipt as a rendered image instead — MISAll can print in graphic mode, which is why non-Latin scripts come out readable.
MISAll switches to offline mode automatically and keeps taking sales; the transactions sync once the connection returns. You do not have to notice the outage or press anything.
Still stuck? Message us on WeChat — 18588769116. 08:00-23:00 China Standard Time (UTC+8) - 00:00-15:00 UTC, seven days a week.
Scan the code, or copy the ID and add it inside WeChat. Tell us the country, how many stores and what you sell — that is enough for a straight answer.
On a phone: copy the ID, then open WeChat → Contacts → Add → paste.
08:00-23:00 China Standard Time (UTC+8) - 00:00-15:00 UTC, seven days a week. 24/7 response for critical incidents.
Prefer to call? +8618588769116
