Disable it, do not delete it and do not let the next person reuse it. The account is what ties past transactions to a person; delete or share it and your audit trail stops being usable.
Reusing an account for the replacement hire is the tempting shortcut and it is the one that hurts later. Six months on, when you are trying to work out who processed a suspicious refund, every transaction points at a name that two different people have used.
Disable the leaver, create a fresh account for the new hire, and set the permissions deliberately rather than copying the previous person if their role is not identical. Also change any shared passwords the leaver knew — the till is not the only door.
This is also the moment to look at what that person could do: if a leaver had price-override or void rights they did not need, that is a good prompt to tighten the template for the role rather than just for the individual.
This sits in the POS. Licensing is covered on pricing, and the rest of the questions are in Answers.
Answered by the MISAll technical team · last reviewed 2026-08-13
Yes. In MISAll the interface language is a property of the user account, not of the installation, so the back-office machine can run in Chinese while the front counter runs in English, Spanish, Arabic, Khmer or Indonesian at the same time.
Because the printer is being asked to render characters that are not in its built-in font table. The fix is to stop sending text and send the receipt as a rendered image instead — MISAll can print in graphic mode, which is why non-Latin scripts come out readable.
MISAll switches to offline mode automatically and keeps taking sales; the transactions sync once the connection returns. You do not have to notice the outage or press anything.
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Scan the code, or copy the ID and add it inside WeChat. Tell us the country, how many stores and what you sell — that is enough for a straight answer.
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