Use audit review and member win-back responsibly

An audit alert is a lead for review, not a conclusion about an employee. Generated win-back text is not a sent message.

Steps

1. Select period, store and cashier in the Audit Centre and check whether baselines are sufficient.
2. Trace a flagged metric to its source documents and context instead of assigning blame from colour alone.
3. Export only the required evidence scope and restrict access to staff-level detail.
4. For win-back, check the filtered member list and specify only benefits the store can actually offer.
5. Review language, names and offers before the responsible person contacts members through the store’s permitted process.