Close a shift and reconcile X/Z reports

An X report reviews the current shift; a Z report records a completed shift. POS shift closure and an Argentine fiscal printer’s day closure are separate actions.

Steps

1. Resolve held sales and uncertain settlements, and upload pending offline sales where possible.
2. Open the shift function from Other Functions and review the X report, including all payment methods.
3. Count the drawer and reconcile opening float, net cash sales, refunds and withdrawals. Enter the actual counted cash.
4. Confirm shift closure and check its completion and Z report. Reprint the existing report when needed.
5. Use Back Office Shift Query to review shifts. After offline shifts upload, generate or reprint their reports using the available function.