Receive customer payments and allocate receivables

Use Sales Receipt Doc when a customer pays an existing debt. A new delivery is not a substitute for collecting an old balance.

Steps

1. Select the customer in Accounts Receivable and reconcile open references against the actual payment evidence.
2. Create Sales Receipt Doc using receipt allocation, the receiving account and correct date.
3. Enter the amount received against each document plus any authorized rounding. Do not assume every outstanding document has been paid.
4. Save and approve, then verify customer and account balances, including any unpaid remainder.
5. Keep customer and date filters consistent when printing or exporting statements.