MISAll · DOC-016 · Checkout and shifts
Pay with stored value and reconcile top-ups
Stored value is a member balance. Purchases, top-ups and refunds must be reconciled separately.
Steps
- Bind a stored-value member and verify the card and balance before opening payment.
- Enter the amount to use. If the balance is insufficient, reduce that amount and complete the remainder with an allowed method.
- After success, check both the sale and balance movement. Investigate uncertain results before attempting another debit.
- For a top-up, use the online top-up function and verify the actual payment method and amount before confirming.
- Have an authorized person handle lost cards, account closure or balance corrections through the appropriate workflow.
Check the result
Each debit and top-up has a matching record and the balance movement is explainable.
Notes and troubleshooting
Not every member card is a stored-value card. Offline availability depends on the supported configuration and on-screen restrictions.