Use vouchers and redeem loyalty points
Voucher payment and points redemption are different workflows. Where voucher numbers are required, validate the actual number instead of typing an arbitrary deduction.
Steps
- Select Voucher in payment. If a Number button appears, enter the voucher and check the amount and eligibility returned.
- Complete the remainder using an allowed method and retain the link between the voucher and sale.
- For points redemption, select the member and redemption item, then verify points, quantity and stock before confirming.
- Check the points ledger and redemption record afterwards. Use an authorized correction process for mistakes instead of issuing a second gift.
Voucher amounts match their records, and points deducted match the goods actually handed over.
Voucher validation depends on configuration. An unspecified promotional code is not automatically a supported payment channel.